Conditions of Use

The www.ghdspares.co.uk website is run by Ion Originals Ltd., and has no affiliation with Jemella Group Ltd. (ghd trademark owners). All parts and compatible spare parts are fitted at consumers own risk and we suggest that any work carried out on any electrical goods is checked and passed by a qualified electrical technician before use. The parts supplied are only intended for the goods indicated, Ion Originals Ltd. cannot be held responsible for any use of the parts supplied for any other use than that of which is suggested. All parts are either patent or re-cycled from old / used ghds. Where a part of a certain colour isn't available a black repalacement part will be shipped in it's place. N.B. All none patent parts are sourced from genuine used ghd irons, therefore they may be discloured or marked. All parts come with a 3 months warranty, if the goods become faulty due to natural failure during normal intended use within 3 months of receiving the goods please return the goods with your ordering documentation and we will arrange a replacement where available and a refund if the parts are no longer available.

All our new straighteners come with a 12 months warranty from the date purchased, if the straighteners become faulty within this time after normal recommended use please return the goods with your ordering documentation and we will arrange a repair or replacement when a repair is not possible. The consumer is responsible for returning the goods to us unless the item has become faulty within the first 30 days of use, if the goods have become faulty within the first 30 days please contact us at admin@ionoriginals.co.uk for return conditions. All our refurbished straighteners and stylers come with our in house 6 months warranty from the date of purchase if the straighteners become faulty within this time after normal recommended use please return the goods with your ordering documentation and we will arrange a repair or replacement when a repair is not possible. The consumer is responsible for returning the goods to us unless the item has become faulty within the first 30 days of use, if the goods have become faulty within the first 30 days please contact us at admin@ionoriginals.co.uk for return conditions.

Any questions regarding our in house repair service please see our terms and conditions page at www.ionoriginals.co.uk

*Rare product failure notice - in our experience due to a potential IC failure on some MK4 PCB's be aware that on very rare occasions some MK4 models can overheat, this is an original known fault and can happen at any time for no apparent reason. We therefore recommend always testing the irons on a small area of hair before styling. If the irons do overheat turn the power on and off and repeat the check. Unless a PCB or IC is replaced on one of our repairs we are not reasonable for any damage caused to the straighteners or that of the user.

©Ion Originals Ltd. VAT No. 895 5350 82 legal information: *ghd is a registered trademark of The Jemella Group Ltd.